HFS Research Recognizes Innova Solutions’ Orion for Role Transforming GCCs Into Strategic Innovation Hubs

ATLANTA – JUNE 23, 2025 – Innova Solutions, a global digital transformation partner, has been spotlighted by HFS Research for its Orion solution—a next-gen offering designed to help Global Capability Centers (GCCs) unlock their innovation potential and strengthen strategic alignment with global parent organizations.

The HFS highlight note authored by Lavanya BG, Associate Practice Leader, and Sam Duncan, Practice Leader, notes that many GCCs face increasing pressure to move beyond cost arbitrage and demonstrate tangible innovation value to global leadership. Innova’s Orion addresses this need by helping clearly define ROI, establish innovation credibility, and drive transformation through talent, tooling, and operational maturity.

Through Orion, Innova provides a range of customized services that include:

• Advisory & Consulting—Guide GCCs through ideation and incubation, building a strong foundation for scalable growth and innovation.
• Implementation & Transition—Optimize operations and processes to boost efficiency, agility, and overall performance.
• Specialization & Optimization—Establish and scale centers of excellence (CoEs) to drive specialization, continuous improvement, and operational maturity.
• Transformation & Innovation—Position GCCs as innovation hubs by orchestrating cross-functional ecosystems and strengthening engineering, R&D, and product development capabilities.

“Innova is empowering GCCs to break out of operational silos and reposition themselves as strategic innovation engines,” said Dr. Umesh Udayaprakash, Chief Delivery Officer at Innova Solutions. “With Orion, we bring together Innova’s deep experience in GCC incubation, our global ecosystem of technology partners, and a flexible engagement model to help enterprises scale responsibly while embedding innovation into the core.”

According to HFS Research, Orion stands out for its focus on outcomes—enabling GCCs to build strong business cases, integrate with global centers of excellence, and attract niche talent through hybrid sourcing models. The solution also supports the advancement of digital capabilities such as AI, cloud, and data engineering.

“GCCs must prove their innovation value to the global boardroom, and Innova’s Orion gives them the tools to do just that,” said Sam Duncan, Practice Leader at HFS Research. “In a challenging macro environment, Orion helps GCCs articulate their strategic value, scale responsibly, and stay ahead of shifting enterprise expectations.”

HFS Research notes Innova’s history of scaling R&D, product engineering, and data-driven capabilities for leading global clients. Orion’s integrated approach—spanning readiness assessment, ROI modeling, and innovation co-creation—bolsters Innova’s ability to support GCC evolution from captive centers to strategic contributors.

About HFS Research

HFS Research is a leading analyst organization that combines deep visionary expertise with rapid demand-side analysis of the Global 2000. Its outlook for the future is admired across the global technology and business services industries, as the firm has coined terms like RPA and Services-as-Software. Its analysts are respected for their bold insights based on demand-side data and engagements with industry practitioners.

About Innova Solutions

Innova Solutions is a trusted global technology partner specializing in transformative digital solutions for complex, real-world challenges. With teams across North America, Europe, & APAC, we blend exceptional talent and advanced technologies to enhance operations and drive sustainable revenue growth for our customers.

Partnering with technology leaders who share our passion for bold innovation, we deliver cutting-edge solutions such as generative AI, data & analytics, cloud computing, digital product engineering, and cybersecurity. Since 1998, we’ve proudly supported leading organizations across critical industries—including Banking & Financial Services, Healthcare, Insurance, and Communications—with sector-specific solutions to tackle evolving business needs. To learn more about us, visit www.innovasolutions.com.

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Elizabeth Miles
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