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Modern Managed Services

Integrating Advanced Technology, Committed Services, & Support to Address Business Needs

Overview

For a modern enterprise, digitization is more than upgrading infrastructure or moving to the cloud; it is a transformative journey, essential for continuous innovation to thrive through evolving trends. To achieve this, businesses partner with managed service providers (MSPs) who ensure they can respond to changes quickly, meet their transformation goals efficiently, and deliver cutting-edge solutions.

As a leading MSP, Innova leverages end-to-end AI-driven managed services to help modern enterprises optimize operations as they co-create and co-innovate, minimizing human intervention.

Our Value Proposition

We manage a portfolio of technologies through our customized services to meet unique business needs. From planning infrastructure upgrades and remote monitoring to managing complex IT infrastructure, providing comprehensive security services, and configuring cloud services, we cover it all.

Innova Solutions excels in co-managed IT services, earning client trust through flexible partnerships and transparent knowledge transfer. We leverage cooperation models, ensure round-the-clock availability & rapid responses, and deliver on strict SLA-based commitments. We define and implement the ideal managed services strategy, allowing businesses to focus on strategic initiatives and drive efficiency.

FASTER

Match IT to Business Velocity

  • Faster time to value
  • Increased velocity and productivity gains
  • Increased agility and adaptability

BETTER

Consistency & Quality

  • Consistent service delivery with low error rates
  • Decreased risks & increased compliance with regulatory requirements
  • Improved user experiences & satisfied customers

LOWER COST

Deliver efficiency and scalability

  • Cost effective scalability
  • Faster fulfilment, MTER, etc.
  • Greater efficiency of human resources

INNOVATIVE

Automation and Self-Service

  • Enable rapid prototyping and experimentation
  • Unlock productivity and create value
  • Always-on and available services
APPROACH

The Seven Tenets of Innova Managed Services

Business Benefits

We follow a three-phased implementation framework to deliver short-term and long-term benefits. In the short-term, we focus on keeping the business running, while in the long-term, we focus on improved user experience, reduced ticket influx, and optimized cost. We begin by onboarding key resources to plan the transition. Then, we aim to achieve a steady state by passing several quality checks. In a steady state, we proactively work on automation and preventive mechanisms to accelerate service delivery without compromising quality.
OFFERINGS
Managed Application Services

In a volatile application landscape, increasing asset numbers lead to heightened maintenance demands and growing technology debt. Innova addresses these challenges by implementing the right-fit technology for applications with our latest tools and accelerators. We engage in continuous improvement and application modernization through flexible delivery models and innovation.

To drive higher efficiencies, we automate deployment and maintenance processes. Above all, we prioritize stakeholder trust at every stage of our partnership. By utilizing our managed application services, you benefit from:

Application Re-Architecture

Application Performance Monitoring & Incident Management

Application Deployment Topology & Cost Optimization

Application Security

Zero-Touch Automated Application Deployment Using Innova’s Infra as Code Framework

Managed Hybrid IT Services
Our services help transition to agile operations while keeping up with varying data demands and increasingly complex applications. We ensure a consistent experience across the hybrid environment by facilitating seamless interactions between on-premises & cloud environments, operational platforms, and technologies. We also support:

Disaster Recovery & Business Continuity Strategies

Hosting Services

Virtualization Support

Microsoft 365 Support & Management

FICS Hosting Services

Network Management

End-User Computing Support

Managed Security Services
Innova’s managed security services prioritize strategic security initiatives, manage day-to-day threats, protect sensitive data, and ensure compliance. Our Unified Threat Intelligence Management System (UTIM) enables proactive security monitoring and investigation through advanced AI/ML algorithms, providing greater visibility and control over security gaps. This includes:

Application Security Services

SaaS & Cloud Security Services

Infrastructure Security Services

Endpoint Management & Security

Compliance Enablement Services

The Innova Edge

Accountability & Delivery Ownership

Quality & Predictability

Operational Processes & Controls Based on Industry Standards

Efficient Talent Management

Reduced Operating Costs

AMS, AD, & QE Competencies

Secure & Compliant

Ready to Innovate with Us?

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