Canada
Puerto Rico
USA
Belgium
France
UK
India
Client Background
The client is a leading diversified real estate group with a global portfolio spanning commercial, retail, logistics, and residential properties.
Client Need
The client faced obstacles in streamlining IT operations and ensuring business continuity, including:
High IT infrastructure maintenance costs, limiting budget optimization and scalability
Frequent regulatory and policy changes disrupting digital records system deployment and business operations
Absence of auto-scaling capabilities, hindering cost-effective scalability and operational efficiency
Challenges in reducing IT spending while adhering to compliance (OSHA, SOX, PII) requirements
Solution
A strategic cloud-based transformation was implemented, including:
Containerized Deployment: Deployed IBM Enterprise Records Manager, Content Manager, and IBM Content Navigator components in Azure Kubernetes Service (AKS) for enhanced scalability and performance
Global Infrastructure as Code (IaC): Built a standardized global IaC template to streamline deployment operations across multiple regions
DevOps Automation: Established DevOps pipelines to automate ECM configurations and deployments, reducing manual intervention
Cloud-native Monitoring: Implemented cloud-native monitoring, audit, and notification tools to ensure continuous performance and security oversight
Realized Benefits
Boosted operational efficiency and scalability with containerized ECM components in Azure Kubernetes Service
Enabled standardized deployment processes through a global IaC template
Reduced manual errors and dependency on human intervention
Enhanced operational resilience with real-time monitoring, maintaining security and performance integrity
Cut overall IT spending by 40% while meeting compliance requirements
Tools & Technologies
IBM Enterprise Records Manager
IBM Content Manager
IBM Content Navigator
Azure Kubernetes Service (AKS)
Azure DevOps Pipelines
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