Canada
Puerto Rico
USA
Belgium
France
UK
India
Client Background
The client is a healthcare technology company providing products and solutions for US health plans, providers, and hospitals.
Client Need
The client faced challenges receiving payments from payers and patients, needing to improve the cash flow and reduce payment logs. Key challenges included:
Eliminating paper handling, follow-up calls, and postage through efficient, automated electronic processes
Developing a secure portal for provider enrollment and sensitive data collection (business, contact, and bank account information) to enable electronic fund transfers and improve turnaround time
Building a system capable of supporting the onboarding of 200,000 providers
Solution
We designed and architected microservices using AWS cloud technology, GitLab, Jenkins, and Octopus, implementing a robust and automated CI/CD pipeline.
Developed a fast and responsive single-page application using the latest React JS UI technology and Node.js for microservice backends, with automated unit testing (MochaJS and SinonJS) to ensure code coverage and prevent regressions
Integrated third-party identity verification services like Giact and Transunion to ensure the legitimacy of user information
Realized Benefits
The solutions implemented yielded significant outcomes, including:
Automated electronic payments for providers via ACH
Enhanced customer satisfaction through detailed transaction status updates
Reduced administrative and operational costs by eliminating paper checks
100+ microservices and Lambda functions to accommodate both C2B and B2B payment flows
Six scrum teams that work collaboratively, contributing to all aspects of the payment flow
Tools & Technologies
Java
AES
Dev Ops
HashiCorp Tettaform
Spring Boot
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