Client Background
A leading global provider of business process services, spanning transportation, commercial, and government sectors, wanted to strengthen its digital operations with intelligent automation. The organization manages complex, high-volume workflows and relies on enterprise applications that undergo frequent updates.
Client Need
The client faced several key challenges in scaling and maintaining automation across its dynamic application landscape:
Slow Adoption & Ramp-Up: Traditional automation tools required extensive training and scripting knowledge, slowing down onboarding and productivity.
High Development Effort: Building and maintaining automation scripts was time-consuming, especially across large test volumes.
Frequent Application Changes: Continuous updates to the application under test (AUT) demanded rapid adjustments to the automation suite.
Heavy Maintenance Load: Manual updates to test scripts were frequent and resource-intensive.
Limited Test Stability: Flaky tests and false failures due to timing issues and brittle locators impacted reliability.
Need for Execution Insights: The client required detailed reporting and analytics to monitor performance and identify bottlenecks.
Solution
Innova Solutions designed and implemented a robust, intelligent automation strategy tailored to the client’s dynamic environment. By combining deep domain expertise with Functionize, an AI-driven testing platform, Innova enabled rapid adoption, reduced effort, and improved reliability across the QA landscape. This engagement underscores Innova’s ability to deliver scalable, future-ready automation strategies that form a foundation for continuous innovation.
Key solution components included:
Low-Code Enablement: Used Architect for intuitive test creation, enabling faster onboarding and reducing the need for specialized skills.
AI-Powered Authoring: Created and maintained test agents with Functionize Create, using reusable page objects and integrated test data.
Self-Healing Automation: Applied Functionize’s AI algorithms auto detect and update broken elements, minimizing manual maintenance.
Smart Debugging & Quick Fixes: Live debugging and AI-driven recommendations accelerated issue resolution, reducing developer dependency.
Cloud-Based Execution: Tests were executed in parallel on Functionize’s cloud infrastructure, accelerating feedback loops and reducing runtime.
Advanced Reporting: Implemented Functionize’s Document Agent and Test Analytics to provide detailed execution reports and performance insights.
Realized Benefits
1,995 test cases automated in just 11 weeks, enabling rapid adoption and coverage.
60% reduction in test development efforts through low-code tools and reusable components.
50% reduction in maintenance workload with self-healing automation.
30% faster test execution for core application scripts compared to Selenium.
Improved test stability and reliability despite frequent application changes.
Faster feedback cycles through parallel cloud execution.
Enhanced visibility with detailed execution reports and analytics, supporting data-driven QA decisions.
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