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Success Story

Achieving Operational Efficiency and Testing Standardization through Business Intelligence

Our client is the third-largest cable television provider in the United States, serving more than 6.2 million customers.

Client Background

Our client is the third-largest cable television provider in the United States, serving more than 6.2 million customers.

Client Need

Our client’s Enterprise Business Intelligence (EBI) system faced challenges from data discrepancies and inconsistencies due to its reliance on multiple sources. Specifically, the EBI team had to address limitations in historical data loads, environmental inconsistencies, and a lack of standardized processes.

Solution

Our experts analyzed existing workflows and redesigned them to support historical data loads, including:
Stabilized the Environment: Performed end-to-end analysis of the systems to analyze and fix the root cause for data discrepancies
Standardized Data Procurement and Data Validation Processes: Defined data procurement plans specific to the environment and automated ETL load validations

Realized Benefits

We improved the quality by analyzing the system and identifying technical flaws in existing designs. Key benefits included:
Modified and standardized testing processes to suit the client’s environment
Reduced costs by developing tools for ETL load validations
Provided a reliable and scalable architecture to meet the requirements
Improved operational efficiency by reducing the amount of time spent on preparing the information for decision-making

Tools & Technologies

SQL Server
Informatica
Oracle
MySQL

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