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India
Client Background
The client is a software development consultancy specializing in mobile and web applications, automation, and assisted reality programs.
Client Need
The client faced significant challenges processing inventory requests within their Quench Inventory system. Key challenges included:
Manual processing led to delayed transfer of stocks between warehouses
Lack of expertise in the Salesforce environment led to operational disruptions
Difficulty in SLA compliance as the environment was unstable to segregate the process flow into shipping
Solution
We addressed the client’s pain points with a comprehensive solution:
Workflow Management (WLM): Implemented WLM system to streamline and automate the inventory processing tasks, ensuring they were completed within the specified time frame
Dynamic Variable Handling: Developed a dynamic variable approach to handle the instability of the Salesforce environment, ensuring smoother operations
Reusable Salesforce Login Code: Created code for Salesforce login for multiple attempts
Validation Mechanism: Implemented a validation mechanism to determine whether inventory items were serialized or non-serialized based on parts order numbers or serial numbers
Realized Benefits
The implemented solutions resulted in significant improvements:
Increased production output by automating and optimizing the inventory processing
Consistent quality achieved with improved processes and error documentation
Improved error logging & documentation system, captured errors along with relevant images and timestamps, resolving issues quickly
Enriched the overall system’s resilience and reduced the impact of intermitted Salesforce issues
Tools & Technologies
Automation Anywhere
TensorFlow
Django
MySQL
Tesseract OCR | Python
Computer Vision Deep Learning
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