Canada
Puerto Rico
USA
Belgium
France
UK
India
Client Background
Our client is the largest upstream oil and gas company in California.
Client Need
The client required a solution to enhance content management and accessibility. Key challenges included:
Necessity for a unified digital platform to digitize and manage content across diverse business units
Weakness in the taxonomy structure, hindering efficient content organization and storage
Demand for seamless content access across multiple devices and applications
Shortcomings in content search functionalities, causing extended and frustrating retrieval times
Solution
We implemented an integrated digital platform. This included:
Integrated Digital Platform: Built a platform based on IBM content management products for content and records digitization
Robust Taxonomy Design: Designed a taxonomy for streamlined content storage and management
Single-Sign-On Implementation: Implemented Microsoft Active Directory-based SSO for seamless access
Line of Business Integration: Integrated digital platform with numerous LOB applications using CMIS connectors
Secured Search Interface: Built a secure, Google-like content search interface for efficient content retrieval
Realized Benefits
Enabled 80% of the business to access content from multiple devices in a self-service environment
Reduced content retrieval time from hours/days to minutes
Improved content digitization and automation within LOB
Increased productivity of content-dependent processes to 40%
Enhanced business confidence with a stable environment, achieving 99% information availability
Tools & Technologies
IBM FileNet Content Manager
IBM Content Navigator
IBM Enterprise Records
Kofax Capture
Microsoft Active Directory
CMIS Connector
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