Canada
Puerto Rico
USA
Belgium
France
UK
India
Client Background
A leading 3PL logistics provider in APAC, operating a digital freight marketplace that connects shippers with carriers. To improve shipment planning and execution, they aimed to enhance their TMS with dedicated shipment portals.
Client Need
Modernize TMS capabilities with next-generation features while ensuring stability, adaptability, and reliability
Address operational inefficiencies caused by manual processes and disconnected systems, including automating shipment tracking, rate lookups, and capacity services from multiple 3PL customers
Break down data silos and integrate fragmented systems to enhance visibility across inventory, transportation, and delivery operations
Enable seamless API-based communication with global partners to improve scalability and operational efficiency
Solution
Technology Modernization: Migrated workloads from on-premises to Azure, transitioning from monolithic to microservices architecture
System Integration: Integrated Scandata PTMS with TMS, strengthening shipment tracking and visibility
Process Automation: Automated invoicing approvals and established 24/7 DevSecOps support
API Development: Built and enhanced APIs for real-time synchronization with FedEx, UPI, Instant Rate Quote, Risk Prediction, and ETA Analysis systems
Performance Optimization: Improved OMS for order tracking, introduced UX/UI enhancements for the control tower, dock scheduling, and financial workflows
Global Expansion Support: Enabled translations and UX optimization for onboarding in the EU market
Realized Benefits
Enabled real-time ocean shipment tracking and cargo-level integration for enhanced operational decision-making
Achieved a 20% reduction in transportation costs through optimized routing and a 15% improvement in on-time delivery performance
Improved ETA accuracy and risk assessment through interoperability with multiple logistics providers
Realized a 15% reduction in freight spend via optimized carrier selection and achieved 99.8% billing accuracy
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