Success Story

Elevating Clinical Trial Performance with a Data-Driven Orchestration Platform

Client Background
Client Need
Our Solution
Realized Benefits
Tools & technologies

Client Background

A leading clinical solutions and services provider wanted to evolve into a product-first organization. After decades of developing clinical frameworks and accelerators, the organization began translating its proven know-how into commercial-grade software products designed for scale, speed, and compliance.

Client Need

Modernize Clinical Operations: Design and develop a multi-tenant, cloud-native suite of applications to streamline diverse operations and workflows across multiple studies and geographies

Drive Internal Adoption: Roll out the platform internally to achieve higher operational efficiency, standardization, and visibility across clinical processes

Prove Business Value: Demonstrate the value proposition of a robust, feature-rich clinical trial orchestration platform that improves speed, quality, and compliance to existing customer base

Enable Modular Monetization: Monetize the platform as a modular offering across the enterprise, allowing customers to adopt specific capabilities based on their needs and maturity

Solution

Innova Solutions designed and implemented an enterprise-grade clinical data platform to power scalable, future-ready operations. By unifying fragmented clinical data sources and leveraging a robust integration layer, the solution enabled seamless data flows, advanced analytics, and modular clinical applications on Salesforce. Key solution components included:

Clinical Data Hub: Built a Big Data–based repository to ingest, harmonize, and enrich data from diverse clinical systems, including Electronic Data Capture (EDC) and Clinical Trial Management Systems (CTMS), lab data, and eConsent, creating a single source of truth for clinical data

Integration Layer on MuleSoft: Implemented a MuleSoft-based integration layer to enable secure, bidirectional data exchange between the clinical data repository and Salesforce-hosted applications, ensuring real-time consistency and interoperability

Salesforce-Hosted Applications: Designed & developed many applications on Salesforce, allowing users to leverage enriched clinical data within a unified, cloud-native ecosystem

Realized Benefits

>60% reduction in operational costs by streamlining data flows across clinical systems, boosting operating margins

>40% increase in trial execution team productivity through automated, end-to-end workflows across platforms

Near real-time, bidirectional integration eliminated duplicate data entry and improved user satisfaction for CRAs, PIs, and site administrators

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