Canada
Puerto Rico
USA
Belgium
France
UK
India
Client Background
The client is a leading provider of transportation management services and logistics technology, helping manufacturers, retailers and distributors optimize supply chain operations and increase financial performance, in North America
Client Need
Lack of proper process for Scrum Ceremonies and continuous carry-overs in the sprint
No appropriate methodology for requirement gathering leads to delay in deliverables
Client wanted a Scrum Master with excellent Agile knowledge and experience in handling cross-functional and cross-location teams
Client wanted to change the culture in the organization to imbibe the Agile principles
Solution
Inducted a seasoned professional Scrum Master to help the client
Conducted knowledge sessions to increase understanding about the Scrum process
Started formal Scrum ceremonies such as Daily Scrum, Backlog Grooming, Sprint Planning, Sprint Retrospective etc
Started sharing sprint reports with leadership team. This led to increased ownership among team members
Introduced user story concepts to fill the process gaps in requirements gathering
Created positive environments among the team members by explaining benefits of Scrum
Removed non-value adding activities by acting as a servant leader. This led to increase in team productivity
Realized Benefits
Increased team productivity
Increased visibility in the timelines of changes being implemented for customers
Regular and on-time product releases
Reduction in rework during requirement gathering
Savings in engineering expenditure due to reduction in rework
Tools & Technologies
PMI-ACP
JIRA
Confluence
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