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Success Story

Integration of PES Luma

Powering Patient Engagement

Client Background

Our client is a Health Tech company that offers products and solutions to US Health Plans, Providers, and Hospitals.

Client Need

Our client sought to:
Develop a best-in-class Referral Navigator product to maximize provider revenue
Enable data exchange between Luma and the Patient Engagement Suite (PES)
Integrate existing microservices with Luma’s APIs
Build a real-time eligibility product for the PES

Solution

Key components of our solutions included:
Cloud-Native Microservices: Developed and implemented cloud-native microservices and Lambda functions for the Patient Engagement Suite (PES)
Modern Technology Stack: Utilized Terraform, Google Apigee, and AWS services (ECS, Lambda, SQS, DynamoDB, OpenSearch, RDS, CloudWatch, Kinesis) to build microservices
Data Logging & Recovery: Implemented a Data Access Event Logging Library and defined a Data Disaster Recovery Playbook for AWS RDS
Luma Integration: Applied a PES Integrator for the Luma partner
Real-time Eligibility Workflow: Utilized pre/post-processor workflows for real-time eligibility
Automated Testing: Built a testing framework using K6 and Newman

Realized Benefits

Implementing the solutions yielded significant benefits, including:
Successfully launched the Patient Engagement Suite (PES), delivering a robust and scalable architecture comprised of 17 infrastructure components, 6 libraries, 22 microservices, 28 Lambda functions, and a streamlined workflow
Developed a dedicated PES Integrator to ensure seamless data synchronization between PES and Luma
Significantly improved the resilience of the AWS RDS database, reducing the Mean Time To Recovery (MTTR) by 75%
Developed and deployed the eligibility component, consisting of 4 infrastructure components, 2 libraries, 14 microservices, and 16 Lambda functions
Proactively addressed security, remediating 14 defects prior to General Availability (GA) to support the January go-to-market target
Scaled backend development capabilities by establishing and mentoring three independent Scrum teams, fostering adaptability, flexibility, and accountability
Ensured that the PES met critical CHC FY23 Objectives and Key Results (OKRs) by implementing essential features, including comprehensive logging and observability, high availability, and disaster recovery capabilities

Tools & Technologies

React.js
Go
Postman
Runner | HashiCorp Terraform | AWS | Apigee

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