Canada
Puerto Rico
USA
Belgium
France
UK
India
Client Background
The client provides coworking spaces, including physical and virtual shared spaces.
Client Need
The client was expanding exponentially and looking for a partner to support its growth, minimize IT spending, and optimize operations with global infrastructure monitoring and support.
Solution
We executed the following solution strategies:
Strategic IT Roadmap: Established a comprehensive IT operations management and maturity plan spanning 3-5 years for sustainable growth
Continuous IT Support & Monitoring: Implemented a hybrid 24x7 global monitoring center and IT Operations team staffed with multi-skilled resources for rapid issue resolution
Optimized Infrastructure & Reduced Costs: Implemented AWS Systems Manager for Windows and Linux workloads across on-premise and cloud environments, providing centralized fleet and patch management and eliminating the need for costly third-party tools
Realized Benefits
The client experienced these benefits:
Integrated the monitoring solution with CloudWatch, Splunk, & Zabbix
Gained complete visibility of the infrastructure through AWS Systems Manager
Achieved cost-effective global operations
Tools & Technologies
AWS EC2
AWS Systems Manager
Juniper
Nutanix Systems
Zabbix
AWS CloudWatch
Splunk
JIRA
ServiceNow
AWS S3
AWS EC2 Image Builder
AWS Direct Connect
AWS Cloud Formation
AWS Backup
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