Canada
Puerto Rico
USA
Belgium
France
UK
India
Client Background
As a leading global technology company, this client hosts over 1 billion users via a diverse business model.
Client Need
To streamline operations, enhance productivity, and drive innovation, the client recognized the need to embrace modern automation technologies. They wanted to:
Address potential differences in architecture, frameworks, and coding standards
Test and validate any issues or discrepancies that arise during the migration process
Modify v10 bots to bots to be compatible with the Microsoft Edge browser for use after decommissioning of Internet Explorer
Solution
Migration to A360: Leveraged the Bot Migration Wizard—integrated within the A360 Control Room—to seamlessly migrate code from v10; the wizard efficiently handled the migration of multiple bots, including Task Bots, MetaBots, and dependent bots.
V10-Specific Concepts: Transformed MetaBot Logics into individual Task Bots in A360, while preserving Dynamic Link Library (DLL) files as references in the Control Room.
Error Resolution: Addressed variable mapping issues. For instance, in v10, creation of an array-type variable would be converted into a table variable in A360.
Package Management: Ensured that packages utilized for A360 task bots were designated as default to prevent unknown runtime errors.
Object Capturing Updates: Adjusted object capturing properties to ensure optimal functionality.
Authentication: Implemented Okta to introduce multiple authentication methods for logging into applications used by the bots.
Realized Benefits
Enabled seamless scaling to accommodate growing user bases, increasing data volumes, and evolving business needs through A360’s cloud-based architecture
Eliminated the need for large upfront investments in hardware and infrastructure by adopting A360’s pay-as-you-go pricing model
Enhanced teamwork among members across all geo locations with A360’s collaboration tools and features
Enabled employees to work remotely or on the go, improving responsiveness to customer needs and facilitating flexible work arrangements
Fostered creativity and innovation by providing access to advanced features, APIs, and integrations through A360
Improved regulatory compliance with robust security measures, encryption, access controls, and certifications offered by A360’s cloud infrastructure
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