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Success Story

Remote Management of Infrastructure

Updated firmware across locations without manual intervention

Client Background

The client is the global leader in water, hygiene and energy technologies, and services.

Client Need

The client was facing difficulties in managing firmware updates to their Condor devices spread across global locations.
They needed to do away with the need for technicians’ physical presence to carry out updates on firmware or to troubleshoot devices.
The client required remote monitoring and remote management of the devices using Azure IoT.
The client required integration with Apex, Accutrol and SpringBoard kind of IoT devices used in their in swimming pools, spas, dishwashers, etc.

Solution

Helped the client in setting up a Microsoft Azure IoT hub.
IoT hub registers every device using the IPV4 address of the device and provides a unique key to each device.
Built a web interface using MVC core target version 4.5.2 to be used for remote monitoring and upgrading of the device firmware.
Technologies used: Azure IoT Hub, Azure Blob Storage, Azure Document DB, Azure App Services, Azure Device Explorer and Xunit for testing.

Realized Benefits

The remote management of Condor devices saves the client a considerable amount of time and money spent on in-person management of devices
Remote monitoring and real-time reporting ensured that device downtimes are considerably reduced, thereby ensuring business continuity.
The solution was implemented in a short time frame using an Agile methodology to stabilize the solution before winter.

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