Canada
Puerto Rico
USA
Belgium
France
UK
India
Client Background
The client is a workplace health and safety regulator dedicated to minimizing workplace injuries, enhancing outcomes for injured workers, and safeguarding insurance provisions for the community.
Client Need
The client sought a large-scale technology modernization initiative to enhance their Content and Records Management system. Key challenges included:
Lack of seamless integration of existing Content and Records Management solutions with a new CRM system, jeopardizing operational continuity
Difficulty upgrading software across environments hindered support and future scalability
Inadequate preparation for cloud migration to align with their broader technology refresh and extension strategy
Solution
Our experts leveraged Innova’s Design Librarian to streamline the modernization process.
System Assessment: Conducted a comprehensive evaluation of the FileNet Content Platform Engine and Enterprise Records platform configurations and application modules across multiple environments
CRM Alignment: Documented system adjustments required for seamless integration
Deployment Automation: Analyzed differences across environments to identify automation opportunities, improving deployment standardization
Cloud Migration Planning: Assessed migration readiness and defined key transition steps for future cloud adoption
Realized Benefits
Our approach led to significant positive outcomes, including:
Standardized deployment process, enhancing system efficiency and reducing manual interventions
Expedited validation of design changes, minimizing downtime and accelerating deployment cycles
Improved collaboration between local and remote development teams, streamlining workflows
Accelerated project completion without compromising the quality of documentation
Tools & Technologies
FileNet Content Platform
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